Here are the latest Bukalapak call centers to file complaints
For those who are experiencing difficulties or want to know the latest news, then here is the Bukalapak call center via phone and social media that you can contact. This integrated information service center from one of the largest e-commerce applications in Indonesia serves users fully for a full 24 hours. Therefore, you do not hesitate to contact the Bukalapak call center if you experience difficulty at purchase.
This is because the Bukalapak team will help address obstacles, complaints, criticism, and recommendations from consumers. This is Bukalalak’s commitment to maintaining customer satisfaction related to shopping through online media. Therefore, the Bukalapak team will quickly respond to all complaints or complaints from users.
The Importance of the Role of Bukalapak Call Center in the eyes of users
A call center or integrated information center alerted by this company is responsible for responding, finding solutions, and considering the expectations of all consumer complaints or complaints. Therefore, call centers play an important role in maintaining consumer confidence in using products from the company.
It is similar to Bukalapak. One of the largest e-commerce companies in Indonesia offers a call center that operates 24 hours in 7 days. There are 3 ways you can connect to call center services from Bukalapak. First, you can use an interactive phone service.
Second, you can send messages via social media or email. And third, you can directly use the Open Help menu available in the application. Here is a Bukalapak call center that you can use when experiencing problems or problems while shopping in Bukalapak.
Therefore, you can choose the call center services that have been provided by the Bukalapak team. Try choosing Bukalapak call center service based on the type of complaint you feel at the time of purchase.
Types of Bukalapak User Complaints and Must Contact Call Center
Bukalapak is actually one of the market beggars who always responds to all complaints and input from consumers. All complaints by Bukalapak users were responded to positively immediately. Therefore, these are the types of complaints that must be resolved by contacting the Bukalapak call center. Among them are the following:
- Orders that never came
It’s actually quite frustrating if the order package doesn’t come. For this reason, consumers need clarification about the order packages that have been purchased. So, here is the Bukalapak call center that you must contact. In addition to contacting the Bukalapak call centre, you must also contact the delivery party. The goal is for you to get more package details.
- Incompatibility of Purchased Products
Bukalapa k call centeralso serves as an intermediary between sellers and buyers. Sometimes, buyers feel that there is fraud perpetrated by the seller. Thus, the buyer files a complaint with the call center. And the call center will send reports from users to the relevant places for the screening process.
- Obstacles When Removing Balances
Sometimes, retailers or retailers in Bukalapak often have trouble when removing balances from selling. This can be caused by requests that are undergoing maintenance or other factors. This is the Bukalapak call center that you must contact in order for the balance of selling money to be immediately withdrawn from the seller’s account.
- Don’t Get Promo Benefits
If users don’t get the benefits of the promo done, then you can contact the call center. This is because there are several factors that cause users to not get the benefits of promos hosted by Bukalapak. For more information, you can ask directly at the call center from Bukalapak.
Here comes the Bukalapak call centre via participatory phone and social networks that operate 24 hours
To submit complaints, complaints, criticisms, and suggestions after the purchase in Bukalapak, you can contact the application call center. Bukalapak is very clear if there are several users who want to submit complaints or suggestions.
No wonder the bukalapak call center is accessible through interactive calls on social media. In fact, the Bukalapak app also provides a call center service that is ready to help you find solutions to complaints or available bottlenecks.
You can choose the types of call centers that have been alerted by the Bukalapak team. If the complaint or obstacle you are experiencing is urgent, then here is the Bukalapak call center via an interactive call that must be contacted.
You can call (021) 50813333. This interactive call from Bukalapak has stopped for 24 hours to help users who are experiencing problems while shopping in Bukalapak.
And if you get a complaint that is not urgent or want to convey criticisms and suggestions, then you can contact the call center from Bukalapak via social media.
You can send a direct message (DM) via Bukalalak’s Twitter account on @BukaBantuan. In addition to sending direct messages (DM), you can also provide feedback that will later be responded to by a social media team from Bukalapak.
In addition, you can also file complaints via electronic message or email. And here comes the Bukalapak call center via email to cs.mitra@bukalapak.com. For the message topic, please write down the complaints you feel when shopping in Bukalapak. Then, attach the evidence in the form of photos, videos, or screenshots.
Comparison of call centers provided by Bukalapak
As one type of online shopping application, Bukalapak has also alerted a call center that is ready to serve users for 24 hours for 7 days. So, you can report problems over the weekend and still be served with the support provided by Bukalapak.
There are several users who compare the performance of Bukalapak call center. On average, users find that the Bukalapak call center service through this participatory mobile connection is more responsive.
This is because service through this participatory telephone connection is usually for immediate complaints. Therefore, the officer will provide solutions measures. Tidak ask yourself if this is a bukalapak call center that is always busy handling complaints from users.
However, you are charged a phone fee to contact the Bukalapak call center via this interactive call. So, make sure you have enough credit to contact an integrated information center from Bukalapak.
Some users also mentioned that filing complaints via social media platforms such as Twitter and email takes a long time. This is because call centre officials from Bukalapak via social media are also in charge of responding to incoming direct (DM) messages from other users.
Thus, the settlement process takes longer compared to using an interactive call center. That is all, there is no cost to contacting Bukalapak call centre via social media. So, here is an alternative call center for Bukalapak if you are unable to contact an officer via an overlapping telephone line.
Bukalapak is one of the largest market uses in Indonesia. So it’s not surprising to have multiple call centers to make it easier for users to file complaints or complaints. So, here is a Bukalapak call center that you can contact when you have a shopping problem.