Seagate service centers are needed when needing help to recover lost data. Both because it is erased, the storage is damaged, the hard drive is completely dead, and so on. Considering that there is some very valuable data, especially when it comes to companies or businesses. It can be said that they suffered millions of dollars in losses because the data could not be replicated.
With the development of technology, the recovery process can be easier to do. Although it takes longer, it doesn’t matter if it comes back completely. The technician isresponsible for recoveringit from a damaged hard disk.
Although it looks like seperti only returns lost data , but in the process actually a lot is done. Recovery methods are also of many varieties. This time we will focus on the role of professional technicians such as seagate service centers. Where to have a high knowledge of data and its devices.
Data Recovery Steps di Seagate Service Center
Below are some steps that can be used to recover data in the service center.
- Receiving Customer Service
Some companies put technicians before customers are in a position to get customer service. When they want recovery, it is the technician’s job to get equipment and conceptualize the work, as well as explain the cost of recovery. So that you do not feel cheated, and get the price according to your needs.
Large and professional companies will provide the best service and give the impression to their customers to be in the right place. All the information needed is collected by the technician, such as how the hard drive is damaged and so on.
- Diagnosis
Today there are many types of media whose data can be returned. Technicians will first examine all different types of media contained in the storage media. This is done to assess the extent of damage and find out the ability to recover.
After diagnosing the data and restoring it, they made an image of the failed media content to a separate device. Therefore, first understand the recovery from the firmware, erased, logical, and mechanical.
- Quality Assurance
Quality assurance is the last process that technicians will perform to ensure they complete the work according to operating standards. This is done to check the quality of the recovered files as well as the media can be restored. Testing data quality is very important because it should bethe same as the file being on a corrupted device. This can be done by sending a sample of data to the customer.
- Send Data
Once the data is successfully restored and verified file quality, they will send it back to the customer. They will ask the customer to send the device so that it can be returned. They collect devices. If they don’t get it from a customer, they will do it in the analysis lab.
When the analysis is complete, they will recover the data. After the data recovery process is complete, it will send a sample of the data again. Customers will be asked to check and will send to other devices as their request. When the process is complete, the technician will send the device to them.
Other Best Service dari Seagate
Below are the best services from seagate service center.
- Replacing Spare Parts
In some cases when the process of returning data fails, it requires the replacement of the device on a specific part. The procurement process generally involves searching for needed parts and obtaining pro forma invoices from at least two parts sources. When using seagate service center services, it is very profitable. Because they have spare parts from their goods.
Then the technician will replace the damaged parts in the damaged device with new parts. After all the parts that need to be replaced are completed, then the recovery process can begin. The cost of these parts will later be conveyed to customers.
During the data return process, the technician will make a record of what happened to the data and its storage devices. Later they will pass the data to the owner. By knowing the damage occurred and the process was done, customers will easily receive the technician’s workmanship.
Evaluations need to be carried out on the status associated with the various media used in the recovery. Although he does not do everything himself, the technician should be able to assist in preparing and executing product evaluation reports and making specification comparisons.
They will parse the failed media returned, storage capacity, type of failure experienced by the device and ease of recovery. This note will provide information regarding repairs to be made or not on various specific media and parts. Evaluation will also help in determining the success or not recovering lost files .
They will not feel cheated, regarding results, costs, and so on. It is also related to the quality of the results of the workmanship and the time it takes to complete it. This note relates to the replacement of parts if needed. How much does it cost extra to get it.
- Customer Feedback
Every technician’s workmanship is usually a customer will give a response, both good and bad. Technicians should take good note of what they are saying. Then try to answer it well directly. Such responses are usually regarding service speed, reliability, support, andwhether they are satisfied with the recoverable file or not.
When not recording customer responses, it will be difficult to assess the effectiveness of technicians and the comfort of their customers. The issue of how customers perceive the company can make the business thrive and vice versa.
Customer On-Demand Recovery Data Replication
After finishing repairing usually the seagate service center technician will replicate the results of the repaired data to the media to other devices according to customer requests. Teknisi is responsible for moving or backing up such media to the device used by the customer. Backup media varies, both using external drivers, RAID, SSD, flash drive, digital drive memory card and so on.
The technician will also perform physical data recovery. The backup device must have enough space to store the returned data. Backing up data to a separate media source can cause errors. Data cannot be read if the media is not right. Technicians also make sure to use hardware and software to process the allowed data from one device to another.
To see the quality of seagate service center data recovery technicians, you can see their experience. Professional technicians accustomed to using tools will do well. Whether the use of software, hardware, or systems is necessary to diagnose and improve hardware functions. A professional company will use the best tools to provide the best quality to its customers.
For new equipment seagate service center technicians receive training on how to use it. Having experience in addition to guaranteeing the quality of workmanship is also a guarantee of time effectiveness. Therefore companies will usually provide training and assess their quality before providing service to customers.
Seagate Ensures the Best Service
Professional companies such as seagate service centers will calibrate within a certain time to ensure terrible equipment can provide the best service to customers. If this is not done media analysis may be inaccurate and may lead to the use of incorrect procedures in recoveringit.
You need to know that storage devices work complexly when when damage occurs they need a professional touch. Often such devices can be repaired by making repairs to damaged areas. To be able to do so technicians must have the ability to do electronic soldering.
This can be done if they have the ability to remove components that no longer function such as resistors and capacitors. The technician must also be able to disassemble the hard drive if needed must have the necessary tools.
Some data storage devices that customers want to restore there are those that still have a warranty. Working on a hard drive with a warranty will void the warranty. So it is impossible to be returned to the manufacturer for repair or replacement.
If under warranty it is acceptable for data repair and recovery. Outside the warranty of the hard drive is acceptable for data repair and recovery. Then they make sure that it works on non-warranty items. If you repair at seagate service center directly can claim this warranty.